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NEW iCent App for students

Richmond International Education is very excited to provide both new and current students with the new iCent app - a new way to communicate and learn about their school, Richmond and our program.  

Why get the app?

  • Improve communication with our department
  • Ensure you are following all procedures when travelling to Canada
  • Upload and submit documents such as registration forms and study permits
  • Get up to date information on school and activities
  • Have all your information in one easy to access place

Account Set-Up Instructions

  1. You will receive a welcome email from with login instructions.
    (Please check your inbox for this email. If you have not received the email, you may need to update your email address. In this case, please email with the student's namedate of birth, and the email address you would like to use. Let them know that this is for a Richmond International Education account. Please note that each account must have a unique email address.)
  2. Open the App Store or Google Play on your smartphone. 
  3. Search for 'iCent' and install the app.
  4. Open the app, select country and institution name, then enter your email ID and PIN.

Note: If you are an Android user and not able to access Google Play, then click here to download the app directly to your smartphone. You may have to give permission to install the app locally.

Should you have any questions or issues, write:

Once the app is downloaded onto your phone, open the app and follow the prompts:

  • Country (Canada)
  • Institution (Richmond International Education - SD38)
  • Email and PIN - add your preferred email address and a PIN will be emailed to you  
  • Use PIN to sign in and agree to terms

You're done!

*For parents of elementary students who are younger than 7 years old: When updating the user profile, please select your child's birthdate and month, and set the birth year as 2000.